Rawk Delivery Information

At Rawk, we want to offer you as much flexibility as possible. We know you're busy and perhaps have lots to do in your day - so we want to avoid you having to wait around all day for that delivery to be made! We offer delivery on 7 days of the week so if you're not available during the week - no sweat! We offer deliveries on Saturdays and Sundays!

Check our delivery information to see what we can offer and find a service that suits you!

Ireland, Northern Ireland, Highlands and Offshore UK
The latest you can order to receive your goods in time for Christmas is 7pm Monday 21st December. Orders placed after this time on this service will be delivered between the 29th and 31st December.

International Delivery
Please check the Delivery information below for lead times for deliveries going overseas. We would recommend allowing 2-3 more days for delivery to avoid any unforeseen seasonal delays.

If you need assistance, our team are on hand to answer any queries you may have so please feel free to give us a call on 01202 679966, or email us at hello@rawk.co.uk. You can even chat with us live on Zopim during our office opening hours - just click on the chat box to the bottom right hand side of the page and our agents will be happy to help!

Royal Mail Tracked 2-3 Day

When ordered before 3pm on this service your order will be dispatched on the same day. This is a tracked service so you can check your delivery is on the way. This would usually be within two days, inclusive of Saturdays. Orders placed after 3pm will be dispatched on the next working day.

Interlink Next Working Day Delivery - £3.95 (Free delivery when spending over £75)

When ordered before 5pm on this service your order will be dispatched on the same day. This is a tracked service so you can check the progress of your package.

Interlink Saturday Delivery - £9.95

When ordered before 5pm on Friday your order will be dispatched via Interlink. This is a tracked service so you can check on the progress of your package.

Interlink Sunday Delivery - £5.95

When ordered before 5pm on Friday your order will be dispatched via Interlink. This is a tracked service so you can check on the progress of your package.

Unfortunately we cannot offer the Next Working Day service to the following UK Postcodes:

AB30-38, AB41-56, FK17-21, HS1-9, IV1-99, KA27-28, KW, PA20-99, PH15-99, PO30-41, IM1-99, TR21-25, JE1-99, GY1-99, BT1-99.

If you reside within one of the above postcodes your delivery options will automatically be presented when checking out.

* Next Working Day delivery is applicable to UK Mainland customers only. Working days are classified as Monday to Friday and do NOT include deliveries on a Saturday. If you order on a Friday on a Next Working Day basis, your order will be with you on the next available Working Day, Monday.

Delivery to these postcodes invariably takes 2 working days.

Northern Ireland, Southern Ireland, Channel Islands, Offshore Isles
and Scottish Highlands Delivery
2-3 working day service £6.95                                                                                                       

 

International Delivery:

DPD Europe Zone 1
Orders under £30 Orders over £30
Austria [2-4 Working Days] £9.95 £4.95                                                                                          
Belgium [2-4 Working Days] £9.95 £4.95   
Czech Republic [2-4 Working Days] £9.95 £4.95 
Denmark [2-4 Working Days] £9.95 £4.95 
France [2-4 Working Days] £9.95 £4.95
Germany [2-4 Working Days] £9.95 £4.95
Hungary [2-4 Working Days] £9.95 £4.95
Italy [2-4 Working Days] £9.95 £4.95
Luxembourg [2-4 Working Days] £9.95 £4.95
Netherlands [2-4 Working Days] £9.95 £4.95
Poland [2-4 Working Days] £9.95 £4.95
Portugal [2-4 Working Days] £9.95 £4.95
Slovenia [2-4 Working Days] £9.95 £4.95
Spain [2-4 Working Days] £9.95 £4.95
Sweden [2-4 Working Days] £9.95 £4.95

 

DPD Europe Zone 2
Time Frame
Cost
Estonia 3-5 Working Days £14.95
Finland 3-5 Working Days £14.95
Slovakia 3-5 Working Days £14.95
Latvia 3-5 Working Days £14.95
Lithuania 3-5 Working Days £14.95

 

DPD Europe Zone 3
Time Frame Cost
Bulgaria 4-6 Working Days £24.95
Malta 4-6 Working Days £24.95
Greece 4-6 Working Days £24.95
Romania 4-6 Working Days £24.95

 

USA Delivery

Deliveries to the USA are NEXT DAY providing they are ordered before 12 Noon (GMT), however on some occasions packages can be held at customs, this can typically take 2-3 days to clear and cannot be prevented, therefore Rawk can't be held responsible if this happens.

The flat rate delivery cost to the USA is £19.95.

Please be aware with abnormally heavy or bulky items the delivery charge could increase. If this is the case, a Rawk representative may contact you before shipment to inform you of the calculated estimate.

Please note Rawk is not responsible for any duty or import charges for goods shipped. Please check with the customs in your country regarding any charges that may occur from purchasing goods from overseas.

The orders will be sent via Interlink Air and the Prices quoted above is for packages up to 5kg. If your order is over 5kg we may contact you to take extra payment for carriage.

If your country is not listed above please email hello@rawk.co.uk and we will be able to provide a quote for delivery.

Please note that for international shipping, as the delivery address is outside of the UK you will be responsible for the cost of returning any item plus any additional delivery costs for exchanged items. All international orders over £100 must be paid for via PayPal.

Sorry, our couriers do not deliver to BFPO addresses.

Which courier will deliver my parcel?
We use DPD/Interlink Couriers who are part of the Geopost group the second largest postal operation in Europe. International shipments are sent via FedEx.

Smaller items may be sent via Royal Mail.

Do I need to sign for my parcel?
The couriers will require a signature on delivery. If you're not going to be at home, please consider using your work address to ensure a signature can be obtained.

Order Deadline
All orders placed after 5pm will be processed on the next working day. Orders placed before 5pm Mon-Friday will be processed that day and should be dispatched from our warehouse within 24 hours, subject to stock availability and security checks.

I've ordered after 5pm on a Friday, when will I get my order?

Orders placed after 5pm on Friday will be processed on the following Monday. The item will then be delivered according the the delivery band selected.  PLEASE NOTE THAT THIS DOES NOT INCLUDE BANK HOLIDAYS OR PUBLIC HOLIDAYS.  Orders received on weekends and Bank Holidays will be processed on the next working day.

NOTE: If a delivery is unsuccessful due to no-one being available to sign or any other reason which is not the fault of our nominated couriers and the parcel is returned to us, we will need to charge a minimum fee of £2.95 to re-deliver the parcel.  This will apply to all orders including those that benefited from free delivery originally.

If you have any questions regarding delivery, please do not hesitate to contact us at hello@rawk.co.uk